Solution · Protect Your Reputation
Negative reviews, handled before they hurt you.
One unanswered 1-star review can cost you 10 customers. Glowmap detects negative reviews instantly, alerts you on WhatsApp, and drafts a professional response that turns angry customers into repeat ones.
87% of Indian businesses never respond to negative reviews. The few that do often reply defensively, making it worse. Glowmap's AI follows reputation-crisis best practices — calm, specific, solution-oriented.
30%
of customers update a review after empathetic reply
<5 min
alert time from WhatsApp
0%
of replies admit legal liability
How it works
🛡️ Protect Your Reputation in 3 steps.
1
1–2 star review detected
Instant WhatsApp alert. Draft response ready for your approval — never auto-posted for bad reviews.
2
Compliant, de-escalating response
AI apologises without admitting fault. Offers to resolve offline. Invites DM. Never argues publicly.
3
Follow-up if issue resolved
If customer updates their review (common — 30% do), AI detects and celebrates privately with you.
What's included
Every tool you need — and none you don't.
Crisis mode escalation
Reviews mentioning serious issues (health, safety, legal) auto-escalate to you via WhatsApp + email.
Competitor-mention detection
If a review names a competitor (negatively or positively), flagged for your review before any response.
Fake review flag
AI detects potentially fake reviews (no purchase record, extreme language). Flagged for your decision to report.
Ready to ship this for your business?
Get started in 10 minutes. First month only ₹499. Cancel anytime.
First month ₹499 · UPI accepted · Cancel anytime · Made in India 🇮🇳